Frequently Asked Questions

CAN I WASH MY CAR AT GREENWAY AUTO WASH?

GreenWay Auto Wash has spent a tremendous amount of time and energy researching the best equipment suppliers in the industry. We have purposely built our wash to accommodate as many different sizes and shapes of vehicles as possible however, no wash can be designed to clean all vehicles and deliver amazing results every time.

 

In some instances, vehicle make, shape, and size pose a problem for professional car wash equipment. As always, safety and respect for your property takes precedence over our desire to sell you a world-class wash. In these instances, it is better not to wash a guest’s vehicle than to risk an accident or damage to your car or our equipment.

 

Vehicles we cannot wash:
  • Vehicles taller than 90˝
  • Trucks with beds containing fuel tanks
  • Trucks with uncovered beds that are not completely empty (free of any kind of debris)
  • Trucks with dual rear tires
  • Full-size Hummers
  • Trucks/vans with ladders or ladder racks
  • Vehicles with bike racks or any rear-mounted rack
  • Vehicles with excessive mud or rust
Additionally, we cannot be held responsible for any of the following conditions:
  • Parts of the vehicle that are loose, rusted, cracked or previously damaged
  • Previously chipped or cracked paint
  • Non-factory parts or modifications
  • All antennas
  • Spare tire covers
  • Bike and Ski racks
  • Bug shields
  • Wiper blades

HOW SHOULD I PREP MY CAR FOR THE BEST WASH EXPERIENCE AT GREENWAY?

At GreenWay Auto Wash, we clean hundreds of thousands of vehicles a year.  While the vast majority of the time there are no issues, it is possible that there are exceptions.  Those exceptions are typically avoidable if customers follow the rules/ guidelines laid out below.  In the rare case that damage is caused by a malfunction of GreenWay’s equipment, we will take full responsibility for repairing any damage that may have been caused.

  • Empty Truck Beds
    • Our high-power dryer blowers can blow items out of a truck bed.  This can result in damage to the truck itself, or vehicles behind you.  Items can also get caught in our wraps and/ or dryer shammys.  Any damage caused by items left in a truck bed are the responsibility of the truck owner.
  • Lower/Remove Antennas
    • Antennas can be bent by the car wash equipment, and in some cases get caught in the wraps/ shammys and be broken.
  • Stow Motorized Running Boards
    • These are another item that our wraps/ shammys can get caught on.  It is best to have them fully stowed throughout the tunnel.
  • Remove Trailer Hitches
    • Another item that our wraps/ shammys can get caught on.  Please note: If you are unable to, or wish not to, remove your hitch, our associates will retract the wraps so that they do not get caught on your hitch.  This will result in the rear of your vehicle not getting as clean as it would have otherwise.
  • Turn Off Automatic Equipment
    • Wipers: If your automatic wipers are engaged as you go through the wash, the wipers will get caught in the equipment and will be damaged.  Wipers must be turned off through the entire tunnel.
    • Auto Park: Some vehicles have auto-park functions that will engage when the vehicle is rolling.  Please make sure this is not engaged on your vehicle when entering the wash.

IS THERE ANYTHING ELSE I NEED TO CONSIDER BEFORE WASHING MY CAR AT GREENWAY?

The following are outside of GreenWay’s Liability:

  • Pre-existing damage
    • If your vehicle comes into the wash already damaged in some way, we will not be responsible for repairing that damage.  If your vehicle comes into the wash damaged and our equipment makes that existing damage worse, we will also not be responsible for that damage.
  • Vehicles older than 7 years old
    • Older vehicles are more likely to have loose parts, pre-existing damage (i.e. scratches, dents, etc.), or other issues that we cannot be held responsible for.
  • Non-factory equipment
    • Our wash equipment is engineered to handle many different shapes, sizes, and types of vehicles.  However, when modifications are made to vehicles, it can cause issues and unintended damage.  Examples of these modifications are (but not limited to) snorkels, cattle guards, bike racks, spoilers and ground effects.
  • Damage due to driver error
    • Our associates will do their best to guide every vehicle onto the conveyor safely.  However, the driver of the vehicle (and not GreenWay) will be responsible should a driver damage another vehicle or GreenWay’s equipment by (but not limited to) driving through the tunnel, steering off of the conveyor, putting their car in reverse, failing to drive out of the tunnel after the wash.
WHAT IS THE LARGEST TIRE SIZE GREENWAY AUTO WASH CAN ACCOMODATE?
We can accommodate a maximum physical tire width of 16 inches.

WHAT IS THE TALLEST VEHICLE GREENWAY AUTO WASH CAN ACCOMODATE?

We can accommodate vehicles up to 90 inches tall.
IS CONVEYOR WASHING SAFE?
Our conveyor belt is electrically driven and only requires the front wheels of your vehicle to be pulled onto the belt, reducing the chances of driving through the wash.
ARE GREENWAY AUTO WASH’S VACUUMS FREE?
Yes! Please enjoy our complimentary self-service vacuums as well as free mat cleaner.
DOES GREENWAY AUTO WASH OFFER INTERIOR DETAILING?
No, we do not offer interior detailing at this time.
DO I NEED AN APPOINTMENT TO VISIT GREENWAY AUTO WASH?

We do not offer appointments at this time.

WHAT FORMS OF PAYMENT DOES GREENWAY AUTO WASH ACCEPT?

We accept cash and all major debit and credit cards: Visa, Mastercard, American Express, Discover. We do not accept checks. You can also purchase gift cards or become a member of our Every Day Club online.

DOES GREENWAY AUTO WASH USE LESS WATER THAN OTHER CAR WASHES IN THE AREA?

Yes! We are able to utilize 100% of the used water collected in our Bio Complete System, allowing us to use 80% less fresh water than typical car washes built in the area. To learn more about all that we are doing to be environmental stewards, visit our Environment page here.

ARE GREENWAY AUTO WASH’S SOAPS AND WAXES SAFE FOR MY VEHICLE AND THE ENVIRONMENT?
Yes! GreenWay Auto Wash proudly uses custom blended ECOLOGO certified products. Everything we use to clean your vehicle and make it look great is noncorrosive, nontoxic, and biodegradable.

Join the Club and save on every wash!

We want every customer to get the very best GreenWay value possible! If you stop by more than once a month, consider joining the Every Day Club! Check out our Every Day Club Wash Calculator to see how joining the Every Day club can save you money every time you wash your car.